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Privacy Policy
 

​At Kin, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website or services.

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1. What Information We Collect
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We may collect personal information from you, including:

  • Contact Information: Such as your name, email address, and phone number, which you provide when booking a session or contacting us.

  • Health Information: Information relevant to your wellbeing and the services you book (e.g., medical history, current health concerns). This is collected only with your explicit consent and is essential for us to provide safe and effective services.

  • Payment Information: Details required to process payments for our services. Please note that we use secure third-party payment processors, and we do not store your full credit card details.

  • Website Usage Data: Non-identifiable information about how you use our website (e.g., IP address, browser type, pages visited) collected through cookies and analytics tools to help us improve our site.

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2. How We Collect Your Information

 

We collect information when you:

 

  • Book a session or class through our website or directly with us.

  • Fill out forms on our website or at the studio.

  • Communicate with us via email, phone, or in person.

  • Use our website (through cookies and analytics).

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3. How We Use Your Information
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We use your personal information to:

 

  • Provide and manage the services you request (e.g., booking appointments, conducting sessions).

  • Communicate with you about your bookings, studio updates, and relevant information.

  • Process payments for services.

  • Ensure your safety and the effectiveness of our services (especially health information).

  • Improve our website and services.

  • Comply with legal requirements in New Zealand.

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4. Sharing Your Information
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We do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Service Providers: Trusted third-party service providers who assist us in operating our business (e.g., online booking systems, payment processors). These providers are bound by strict confidentiality agreements.

  • Legal Requirements: If required by law, a court order, or a government agency.

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5. Storing and Protecting Your Information

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We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Your information is stored securely on [mention general type, e.g., secure servers, encrypted systems].​

 

6. Your Rights

 

​Under the New Zealand Privacy Act 2020, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Ask us to correct any inaccurate or incomplete information we hold about you.

To exercise these rights, please contact us using the details below.

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7. Cookies
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Our website uses cookies to enhance your Browse experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect how our website functions.

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8. Changes to This Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and the revised version will be effective immediately upon posting.

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9. Contact Us​
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If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Kin Wellness Studio [Your Email Address]

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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